Frequently asked questions

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  • Getting started
  • Messages from guests
  • Photos & gallery
  • Pricing & payment
  • Privacy & storage
  • Download & share

Getting started

Do my guests need an app?

No, not at all. Your guests scan a QR code or open a link on their phone. Everything works directly in the browser — no download, no registration, no hassle.

Can I set a greeting message?

Yes! You can record or upload a personal greeting that your guests see before recording their message. For example: "Dear guests, leave a personal message for us!"

Can I customize the look?

Absolutely. Choose from 10+ themes, customize fonts, upload a cover photo and set your own hashtag. All via the Event wizard — no technical skills needed.

Can I create multiple events?

Yes. Each event has its own plan, link and settings. Your first event is free (upload only), after that you pay per event.

Does it work for events other than weddings?

Yes! Lovetone works for weddings, birthdays, graduations, corporate events, memorials and more. The texts automatically adapt per event type.

What is a text guestbook?

A text guestbook is a digital guestbook where your guests can write a personal message from their phone. They open the link, type their message and send it — no app, no account needed.

What is the difference with a physical audio phone?

A physical phone costs €120-250 per event and only offers audio. With Lovetone you get audio, video and photo uploads together for €64,99 — and guests use their own phone.

What is a video guestbook?

A video guestbook lets your guests record a personal video message from their phone. It works like a FaceTime call: guests first see your greeting video and then record their message. No app needed.

What is an online guestbook?

An online guestbook is a digital alternative to the traditional paper guestbook. Guests open a link on their phone and leave a personal message — as audio, video or photo. Everything is saved in your personal dashboard.

Until when can guests leave something?

Guests can leave audio, video and text messages from the moment your guestbook is activated until 7 days after the event date (the default period). Photos and files can still be uploaded until 6 months after the event. After that, everything stays available for you to view and download until 1 year after the event date.

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Frequently Asked Questions (FAQ) — Lovetone